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Terms of use

Our Lady of Guadalupe Australia (OLOGA)
Last Updated: 19 February 2026

1. About Us

This website is operated by Our Lady of Guadalupe Australia (“OLOGA”, “we”, “us”, “our”), a Catholic not-for-profit healing ministry based in Australia, with ministry presence in the Philippines and other parts of the world.

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By accessing or using this website, you agree to be bound by these Terms of Use.

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If you do not agree, you must not use this website.

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2. Purpose of This Website

This website provides:

  • Information about OLOGA’s ministry and events

  • General spiritual guidance and devotional content

  • Opportunities to submit prayer requests

  • Volunteer registration

  • Electronic donations

  • Testimonials and reviews

  • Account registration for authenticated features

  • (Future) Online store and ministry resources

 

All content is provided for general spiritual and informational purposes only.

 

It does not constitute medical, psychological, legal, financial, or professional advice.

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3. No Medical or Psychological Advice

OLOGA is a faith-based healing ministry.

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Nothing on this website, in prayer sessions, events, communications, or testimonials constitutes:

  • Medical advice

  • Psychological advice

  • Psychiatric advice

  • Therapeutic advice

  • Professional counselling

 

You should always seek appropriate qualified medical or professional assistance for health or mental health concerns.

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Participation in ministry activities is voluntary and at your own discretion.

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4. Global Use

This website is accessible worldwide.
Users are responsible for ensuring their use complies with local laws in their country.

 

OLOGA makes no representation that content is appropriate or lawful in all jurisdictions.

 

5. Donations

OLOGA may accept electronic donations through secure third-party payment providers.

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By making a donation, you agree that:

  • Donations are voluntary.

  • Donations are generally non-refundable.

  • You are authorised to use the payment method provided.

  • Any applicable transaction fees may apply.

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OLOGA is not responsible for third-party payment processor errors or interruptions.

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6. Online Store

  • All sales will be final unless required otherwise under Australian Consumer Law.

  • No returns will be accepted for change of mind.

  • Digital products (if offered) are non-refundable once accessed or downloaded.

  • Prices may change without notice.

  • All sales are subject to our Shipping, Returns & Payment Policies


Nothing in these Terms excludes rights you may have under Australian Consumer Law where applicable.

 

7. User Accounts

Certain features may require you to create an account.

 

You agree to:

  • Provide accurate information

  • Keep your login credentials secure

  • Not share your account access

  • Notify us of any unauthorised use

 

We reserve the right to suspend or terminate accounts that:

  • Breach these Terms

  • Misuse ministry services

  • Engage in abusive or unlawful conduct

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8. Prayer Requests & Contact Forms

When submitting a prayer request or contacting us:

  • You confirm the information provided is accurate.

  • You consent to OLOGA using the information to respond to your request.

  • You understand that prayer requests may be shared internally within the ministry team for intercessory purposes.

 

You must not submit:

  • Defamatory content

  • False allegations

  • Unlawful material

  • Content that infringes another person’s rights

 

9. Testimonials & Reviews

OLOGA may publish testimonials, reviews, or faith experiences.

 

By submitting a testimonial, you:

  • Grant OLOGA permission to publish it (with your consent).

  • Confirm it reflects your genuine experience.

  • Acknowledge individual spiritual experiences vary.

 

Testimonials are personal experiences and do not guarantee specific outcomes.

 

10. Volunteers

Volunteer registration is subject to:

  • Screening requirements (where applicable)

  • Safeguarding standards

  • Compliance with ministry conduct expectations

OLOGA reserves the right to decline or remove volunteer participation where necessary to protect the ministry community.

 

11. Intellectual Property

All website content including:

  • Text

  • Images

  • Logos

  • Graphics

  • Ministry materials

  • Digital resources

is owned by or licensed to OLOGA unless otherwise stated.

 

You may not reproduce, distribute, or commercially use content without written permission.

 

12. Acceptable Use

You agree not to:

  • Use the website unlawfully

  • Attempt to hack or interfere with website functionality

  • Upload malicious software

  • Harass ministry members or other users

  • Misrepresent yourself

We reserve the right to restrict access if misuse occurs.

 

13. Limitation of Liability

To the extent permitted by law:

 

OLOGA is not liable for:

  • Loss arising from reliance on website content

  • Indirect or consequential damages

  • Technical interruptions

  • Third-party service failures

 

Participation in ministry activities is undertaken voluntarily.

 

Nothing in these Terms excludes rights under applicable consumer protection laws.

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14. Privacy

Personal information is handled in accordance with our Privacy Policy.

 

15. Changes to These Terms

We may update these Terms at any time.
Changes will take effect when published on this website.

 

16. Governing Law

These Terms are governed by the laws of Australia.

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Any disputes shall be subject to the jurisdiction of Australian courts.

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